Ubiquiti Networks Support
Documentation and Community Forums

Welcome to the Ubiquiti Support section. Here you will find ways to receive support, download documentation and the latest updates for your products. Please note, phone support is not available at this time.

Contact Support:

Ubiquiti support engineers are located around the world and are dedicated to helping customers resolve software, hardware compatibility, or field issues as quickly as possible. We strive to respond to support inquiries within a 24 hour period.

Email: [email protected]

Support Resources:

• Ubiquiti Support Wiki

  The Ubiquiti Support Wiki provides you with documentation, tutorials, frequently asked questions, walkthroughs, and other useful information to get your UBNT devices up and running. This should be your first stop to find the answers you need.



• Ubiquiti Video Tutorials

• The Ubiquiti Video Tutorial section provides a place where you can get visual walkthroughs of how to use, configure, and troubleshoot Ubiquiti equipment. This section will be updated frequently to cover the most discussed and requested topics.



• Ubiquiti Community Forum

• The Ubiquiti Community Forum is an excellent and resourceful place to access the wealth of knowledge from Ubiquiti Support Engineers and the entire Ubiquiti Community.



• Ubiquiti RMA Request Form

• For all RMA Requests please follow the link to the RMA Request Web Form. Please fill out all required information and submit the form. For any questions or status updates of existing RMA's you can email [email protected].